Questions

Clear answers before you move forward.

The questions property owners ask most, plus a direct line to someone who knows the economics.

The model
Does the property owner purchase the system?

No. For qualifying projects, SmartGrid Western funds and manages the BESS asset under a long-term service agreement.

Is there a catch?

The property does not own the system. Investment capital funds the asset, and in return a qualifying property receives a share of the value the system creates through lower electricity costs. The practical conditions are that not every property qualifies, the site must have appropriate space for the equipment and associated infrastructure, and available capital and incentives make timing a factor.

Does this require a capital budget?

No. There is no upfront capital investment and no ongoing equipment or maintenance expense. The primary budget adjustment is accounting for lower future utility costs.

Why would investors fund a system at our property?

A qualifying project creates value on both sides. Available federal energy tax incentives, energy-market programs where they exist, and the utility savings the system generates together support the project economics.

How much can a property save?

Savings depend on the utility tariff, demand profile, site configuration, and available market programs. We quantify the opportunity before proposing a project.

Operations and safety
How much of the project does our team manage?

Very little. SmartGrid Western and its partners manage engineering, permitting, utility coordination, installation, commissioning, monitoring, and maintenance.

Do we have to change utility providers?

No. The existing utility provider and electric service stay in place. The battery operates behind the meter alongside the current electrical system to reduce the cost of electricity.

Will installation interrupt existing power?

Most work is completed without disrupting normal operations. Much of the equipment is installed outside the building, and any required shutdown is planned, coordinated, and minimized.

Who operates and maintains the system?

SmartGrid Western and its operating partners manage monitoring, optimization, maintenance, compliance, and reporting throughout the agreement. Operating the battery never becomes the property’s responsibility.

What happens if the equipment fails?

The equipment is not the property owner’s asset to maintain. It is monitored and maintained professionally for the life of the agreement, with performance, service, and maintenance responsibilities defined in the final project agreements.

How is battery safety addressed?

Systems are designed to meet applicable UL, NFPA, electrical, fire, and permitting requirements. Temperature, voltage, and current are monitored continuously, with protective controls designed to shut the system down and alert operators when abnormal conditions are detected.

Property, lease, and ownership changes
We lease our location. Does a limited term disqualify us?

Not necessarily. In many cases an agreement can be structured around the remaining lease term, with options for the property owner or a successor tenant to assume it and continue receiving the benefits.

What happens if the property is sold?

This can generally be addressed as part of the agreement. Depending on the transaction, the system and agreement may transfer to the new property owner, or another mutually agreed structure can be arranged.

Can this work when tenants are separately metered?

Potentially. The economics depend on common-area loads, master-metered services, utility rules, and the property’s electrical configuration.

Qualifying and getting started
Does every property qualify?

No. Qualification depends on electricity consumption, utility tariff structure, load profile, available space, interconnection requirements, and overall project economics. We evaluate each site before recommending a project.

What information is needed to begin?

Quarterly electric bills covering the last 12 months are the best starting point. Interval data and one-line electrical diagrams are helpful when available.

A real result

Two real dealership statements.

Actual monthly energy statements for two Long Island auto dealerships, both on the same PSEG Long Island commercial rate, for the June–July 2026 billing period. Each one compares the baseline — what the site would have been billed without on-site solar and battery storage — against what the dealership actually paid, then breaks the difference down by time-of-use period.

Dealership A

Billed $4,512.72 for the month against a $9,770 no-storage baseline — a $5,257 reduction. On-peak demand fell from 134 kW to 59 kW, and grid energy was roughly halved.

View statement (PDF)

Dealership B

Billed $2,637.28 for the month against a $6,493 no-storage baseline — a $3,856 reduction. On-peak demand fell from 76 kW to 19 kW, and grid energy was roughly halved.

View statement (PDF)

Names removed at the source. Baseline is a modeled no-storage comparison for the same period and tariff, not a prior-year bill. Single summer month; results vary by season, rate, and load.

Still the fastest answer

Send us your bills.

Most questions about savings can only be answered with your actual energy data. Quarterly bills for the last 12 months are enough to start.